Privacy Policy

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This Privacy Policy applies to personal information which Algi, 69 Union Street West, Kingston, ON, K7L 2N9, collects through this website (https://algifoods.com) (the “Site”). Below are highlights and details of our personal information handling practices.

Private Notice Highlights

Who We Collect Information From

We only collect information provided by the visitor and user of the Website.

What Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, network, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, clicks, internal links, pages visited, scrolling, searches, timestamps, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

How We Use and Disclose Your Information

We use your information to communicate with you and personalize your user experience by sending out periodic emails to you and receiving feedback to improve our Website; We may use your information to create aggregated and anonymized data for analytical purposes; We may use your information to screen for potential risk or fraud.

How Do We Obtain Your Consent

By using our Website, you consent to our collection, use, and disclosure of your personal information as outlined in this policy. Your consent is the legal basis for our use of your personal information. You can withdraw your consent at any time. However, if you withdraw your consent to certain uses, we may no longer be able to provide our services to you.

Your account settings allow you to change your communication preferences with respect to emails. You may also close your account if you want to withdraw your consent from our further use of your information. We may, however, retain information about your previous transactions for audit purposes, to ensure the integrity of our data and to fulfill legal requirements.

How to contact us

If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@algifoods.com.

Detailed Privacy Policy

About Us

This website (https://algifoods.com) (the “Site”) is operated by Algi, company registration number 1151326-5. We are located at 69 Union St W, Kingston, ON, K7L 2N9.

We have appointed a Chief Privacy Officer who is accountable for our personal information handling practices. Our Chief Privacy Officer is Alessandra Amato. If you have a question or complaint about our personal information handling practices, please contact us at: alessandra@algifoods.com

In this Privacy Notice, the terms "we", "our" and "us" mean Algi.

Effective Date and Scope

This Privacy Notice is effective as of April 16, 2020.

This Privacy Notice governs our practices with respect to personal information we collect through our Website https://algifoods.com.

What Personal Information We Collect

We use Shopify as our payment processing system, the collected Information that you provide during your order includes:

Your Name Billing address Shipping address Details about your order Email address Phone number

Shopify will collect information that is necessary to process the payment. We do not keep any credit card data.

Emails

You will receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

You enter your email address at checkout, or are logged into your Customer Account. You add a product which is in stock to your shopping cart. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase.

We may send you marketing email, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Shopify, our email marketing provider, so they can send these emails on our behalf.

 We may email you with messages about your order or account activity. For example, we may email to tell you that:

You have created a Customer Account. Your Customer Account password has been reset or updated. You have made a purchase. Your order has been shipped.

It is not possible to unsubscribe from these messages. We share your contact information with Shopify, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where font files are stored may receive personal information about you including:

Information about your browser, network, or device. Your IP address.

Visitor Data

This website is hosted by Shopify. Shopify collects personal data when you visit the website, including:

Information about your browser, network, and device. Web pages you visited prior to coming to this website. Your IP address.

Shopify needs the data to run this website, and to protect and improve its platform and services. Shopify analyzes the data on a de-personalized form.

How We Use Your Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, details about your order, email address, and phone number. We refer to this as your “Order Information”.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use:

(i) Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy

(ii)Shopify to handle all payment processing—you can read more about how Stripe uses your Personal Information here: https://www.shopify.com/legal/privacy; and

(iii) Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

Law Enforcement Requests

We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information.

How We Collect Your Information

We collect Device Information using the following technologies:

“Cookies” are data files or pieces of text that download to a device or computer and often include an anonymous unique identifier. These functional and required cookies are always used, which allow Shopify, our hosting platform, to securely serve this website to you. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. We collect various types of cookies, including but not limited to: User-input cookies, including user logins and account management; Functional cookies, including language, time zone, enhanced content; Reporting and analytics cookies, including analytics and visitor tracking; Targeting/advertising cookies, including content partners, banner networks; Social and Content cookies, including social media plugins. For a complete list of cookies collected and their functions, visit https://www.shopify.ca/legal/cookies. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, details about your order, email address, and phone number. We share this information with Shopify, our website hosting provider, so they can provide website services to us. We refer to this information as “Order Information.” All payment information and processing is handled through Stripe. We do not keep credit card data.

 

When we talk about “Personal Information” in this Privacy Policy, we are referring to a combination of Device Information and Order Information.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Accuracy of Your Personal Information

We will use commercially reasonable efforts to ensure that your personal information is correct, complete and up-to-date to the extent we are notified of any changes by you. You can review and update your personal information on our Website. You can assist by keeping us informed of any changes or informing us if you find any errors in our information about you. If we have disclosed inaccurate information about you to a third party that you are aware of, we would be pleased to contact the third party in order to correct the information upon your request.

Security Measures

We take reasonable measures, including administrative, physical and technical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. Personal information uploaded to our Website is transmitted to us using industry standard encryption, which creates a private conversation between your computer and our Website. We authenticate our Website and enable TLS/SSL encryption to protect your sensitive data and transactions.

Revision of Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

This policy may be revised from time to time. We will notify you of material changes prior to such material change being effective, either by e-mail at the address you have provided to us in connection with your registration on our website or by a prominent notice on our Website. Your continued use of our Website, or failure to cancel your account on our Website following such notification shall constitute your acceptance of the revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Disputes and Complaints

This policy is subject to our Terms of Use, including terms regarding the governing law and the resolution of any disputes between us. If you have a complaint with respect to our privacy policy, please contact us at the link provided under “Contact Us”.

Regarding Children and Minors

Our Website are not intended for children. If we become aware that we have inadvertently received or collected personal information pertaining to a child under the age of consent in the country where the child is located without valid consent, we will delete such information from our records.